HELP WANTED: TIPS FOR ATTRACTING THE IDEAL CANDIDATE 

PRESENTED BY: GLORIA RUSSO, DRIVE

Sometimes, finding good help is like searching for a needle in a haystack – impossible. However, if you know exactly what you are looking for and you enforce an actual hiring strategy, the process isn’t so difficult. In this workshop, we will discuss: 

• Identifying what exactly you need and want in the posted position 
• Creative places to find qualified candidates 
• Proven techniques on how to “sell” your job/business to these candidates 
• Effective training techniques to onboard new employees and keep them motivated and productive

WELL-TRAINED EMPLOYEES EQUALS A HAPPY & PRODUCTIVE TEAM

PRESENTED BY: JIM GOEPFRICH, DRIVE

Training is an essential element to creating an efficient shop. When your entire staff receives continual training, the results are fewer comebacks, better customer satisfaction, higher sales close rates, and an optimal average R.O. This workshop will cover:

• Why comprehensive training for everyone on your team is important
• How offering training to your staff makes your shop a desired place to work
• The positive effects of a well-trained team and your bottom line

CREATING THE IDEAL TECHNICIAN

PRESENTED BY: KYLE HOLT, S/P2

The #1 crisis facing the automotive industry is the technician shortage. The only sustainable competitive advantage is to grow your own technicians. Learn how to recruit the next generation of technicians, as well as how to implement a mentoring program to grow your own techs. Let your competitors complain that they can’t find technicians while you propel your business forward. Recruit and grow the technicians you need, and never worry about the technician shortage again!

MASTERING MOTIVATION: TIPS TO A HIGHLY PRODUCTIVE TEAM

PRESENTED BY: JIM SAELI, DRIVE

Money is not always the primary or only motivator. How do you keep your employees productive and eager to take on more? Pay plans and incentives are critical to a thriving business and a collaborative team. This workshop will discuss how to implement successful pay plans the right way. Things we will cover:

• The most important points of providing your team with incentives
• What’s a “go button” and how you can find it  
• How you know if it will work
• Things to watch for, red flags and things to avoid